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Medical Receptionist – Northam, Part-time


In Balance Physiotherapy and Fitness is looking for a positive, reliable, and confident person with a warm friendly manner to join our team. You will be part of a busy innovative team who are on a mission to provide excellent, sustainable Allied Health Services to the Northam region.

We are looking for someone who:

  • Has high level of attention to detail.
  • Has excellent interpersonal skills.
  • Can work well under pressure.
  • Has great problem-solving skills.
  • Is flexible with working hours (including after school hours).

Your main responsibilities will include:

  • Patient Interaction: Greet patients, answer phone calls, and respond to inquiries. Schedule appointments, manage patient check-ins, and verify patient information.
  • Administrative Tasks: Maintain patient records, update medical histories, and ensure data accuracy. Manage patient files and information in compliance with privacy regulations.
  • Billing and Insurance: Process insurance and Medicare claims, verify coverage, and collect co-pays or fees.
  • Appointment Scheduling: Coordinate patient appointments, follow-ups, and referrals. Manage the appointment calendar efficiently to avoid scheduling conflicts.
  • General Office Support: Assist in maintaining a clean and organised reception area. Handle administrative tasks such as managing office supplies, handling mail, and maintaining a professional and welcoming environment for patients.

What you receive:

  • All weekends off to enjoy life.
  • Membership to our onsite gym.
  • On the job training.
  • Health and wellbeing program.
  • Regular fun social events.

Please send through your cover letter and resume to reception@ibpf.com.au

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